10 troubleshooting, Sound, Main unit – Philips HTS7500 User Manual

Page 42: Picture

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No picture on HDMI connection.

If the connected device is not HDCP-

compliant, you cannot transmit picture
through an HDMI connection. Use
composite or component video
connection.
Check if the HDMI cable is faulty. Replace

a new HDMI cable.
If this happens when you change the

HDMI video resolution, press HDMI
repeatedly until the picture appears.

No picture on the Component (Y Pb Pr)
connection.

If the HDMI video connection is set to

[Auto] or [1080p/24Hz] , there is no
video output through the component
connection. Change the HDMI video
setting or remove the HDMI connection.

No high-deÀ nition video signal on the TV.

Make sure that the disc contains high-

deÀ nition video.
Make sure that the TV supports high-

deÀ nition video.

Sound

No sound.

Make sure that the audio cables are

connected and select the correct input
source (for example, AUDIO SOURCE ,
USB ) for the device you want to play.

No sound on HDMI connection.

If the connected device is not HDCP-

compliant or is only DVI-compatible, you
cannot transmit sound through an HDMI
connection. Use an analog or digital audio
connection.
Make sure that the

[HDMI Audio] setting

is turned on.

10 Troubleshooting

Warning

Risk of electric shock. Never remove the

casing of the product.

To keep the warranty valid, never try to repair
the product yourself.
If you have problems using this product, check
the following points before you request service.
If you still have a problem, register your product
and get support at www.philips.com/welcome.

If you contact Philips, you will be asked for the
model and serial number of your product. The
model number and serial number are on the
back or bottom of your product. Write the
numbers here:
Model No. __________________________
Serial No. ___________________________

Main unit

The buttons on this home theater do not
work.

Disconnect the home theater from the

power outlet for a few minutes, then
reconnect.

Picture

No picture.

Ensure that the TV is switched to the

correct source for this home theater.

EN

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