Troubleshooting guide – Panasonic DMR-E30 User Manual

Page 71

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71

Troubleshooting guide

Before requesting service, make the below checks. If you are in doubt about some of the check points, or if the remedies indicated in the chart
do not solve the problem, consult your dealer for instructions.

Power

Picture

Sound

Displays

No power

≥Insert the AC power supply cord securely into the household AC outlet.

The unit is on but cannot be
operated.

≥The unit is hot (“U14” appears on the display).

Wait for “U14” to disappear.

≥One of the unit’s safety devices may have activated.

Reset the unit as follows:

(1) Press [

Í/I] on the main unit to switch the unit to standby.

If the unit doesn’t switch to standby, press and hold [

Í/I] for about 10 seconds. The unit is

forcibly switched to standby.
Alternatively, disconnect the AC power supply cord, wait one minute, then reconnect it.

(2) Press [

Í/I] to turn the unit on.

The unit switches to standby
automatically.

≥One of the unit’s safety devices may have activated.

Press [

Í/I] to turn the unit on.

No picture.

≥Make sure the television’s input setting (e.g., AV1) is correct. (pages 11 and 13)

Television reception worsens
after connecting the unit.

≥This can occur because the signals are being divided between the unit and the television.

It can be solved by using a signal booster, available from audio-visual suppliers.
Consult your dealer if reception does not improve.

Screen size is wrong.

≥Check the settings on your television.
≥Check the settings for “TV Aspect”, “Norm (4:3) TV Settings (DVD-Video)” or “Norm (4:3) TV

Settings (DVD-RAM)” in the Connection menu. (pages 14 and 57)

The picture flickers.

≥Adjust the television’s vertical hold. Read the television’s operating instructions or consult your

dealer.

On-screen messages do not
appear.

≥Go to Display in the SETUP menus and select “Automatic” for “On-Screen Messages”. (page 57)

Press [STATUS]

(28) to show the on-screen messages constantly.

The grey background does not
appear.

≥Go to Display in the SETUP menus and select “On” for “Grey Background”. (page 57)

No sound.
Low volume.
Distorted sound.

≥Check the connections. (pages 11 and 13)
≥Check the input mode on the amplifier if you have connected one. (pages 50, 51 and 58)
≥Turn V.S.S. OFF if it causes distortion. (page 48)

Cannot hear the desired audio
type.

≥Press [AUDIO] (31) on the remote control to select the desired audio type. (page 18)
[DVD-R]
≥Go to Sound in the SETUP menus and choose the correct setting with “Bilingual Audio

Selection”. (page 56)

Cannot switch audio during
stereo or NICAM broadcasts.

≥You have used digital connection. Connect to other equipment using audio cables (analog

connection). (pages 13 and 51)

≥You cannot change the audio type when using DVD-R.

The display is dim.

≥Go to Display in the SETUP menus and change the display’s brightness with “FL Display”.

(page 57)

“0:00” is flashing on the unit’s
display.

≥The clock is not set.

Go to Settings in the SETUP menus and set the clock with “Clock”. (page 60)

“U11” appears on the unit’s
display after using a lens cleaner.

≥Take the cleaner out of the unit.

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