Iv. troubleshooting and performance tips, A. problems & solutions – Pentair Side Pool Cleaner User Manual

Page 15

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LEGEND® PLATINUM INSTALLATION MANUAL

To insure the best performance from your cleaner,

follow the troubleshooting guide listed below.

IV. TROUBLESHOOTING AND PERFORMANCE TIPS

Problem: Legend

®

Platinum will not back up.

Solution:

1. Determine if the Back-Up Valve is

cycling. (Hold the valve out of the
water and the jet should come on for
approx. 30 seconds, and shut off for
approx. 3 minutes and 30 seconds).

2. Check the wheel RPM (

See page 8

).

3. Empty the debris bag if full or half full.

Problem: Legend

®

Platinum will not climb.

Solution:

1. Even if your pool doesn't show algae

you still need to brush the sides of the
pool wall.

2. Check the wheel RPM (

See page 8

).

3. Reposition the Thrust Jet. Loosen the

four screws to adjust the Thrust Jet.

A reminder: The climbing ability of the Legend

®

Platinum is dependent on the pool's shape and
available water pressure. It will climb better in pools
without sharp angles or curves in the transition
from the pool floor to the pool wall.

Problem: Hoses tangling.

Solution:

1. Check the length of the Feed Hose,

they may be to long. (

See pages 3-6

).

2. Check to see that the Feed Hose is

floating on top of surface. Check hose
floats for even spacing.

3. Twist the Hose Swivels to see if they

spin freely and replace any that will not.

4. Lay out the Feed Hose straight in the

full sun to remove any memory.

A. PROBLEMS & SOLUTIONS

Problem: Legend

®

Platinum doesn't move or

moves sluggishly or hangs up on steps.

Solution:

1. Be sure filter pump and booster pump

are on and working properly. (You may
need to clean your pool filter system).

2. Check the Wall Fitting screen for debris

and rinse clean.

3. Check wheel RPM (

See page 8

).

4. Determine if the Back-Up Valve is

cycling. (Hold the valve out of the
water and the jet should come on for
approx. 30 seconds and shut off for
approx. 3 minutes and 30 seconds.)

5. Check all the Hose connections and

Swivels for leaks that can cause loss
of water pressure.

6. Check debris that may be jammed in

the gear teeth on one of the front drive
wheels. Gently rotate the front wheels
backward to dislodge debris.

Problem: Legend

®

Platinum falling over or lying on

it's side.

Solution:

1. This usually indicates the bag needs

to be emptied.

2. Check to see if the ballast float

(EA20-White or LLA20G-Gray) is
leaking by checking if there is water
inside. Unscrew by pull back while
turning counter-clockwise. When it
comes off, shake it and listen for water
in float.

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