Panasonic BB-HCM331 - Manual (Page 52)

Installation/Troubleshooting
52
Troubleshooting
The image
refreshes very
slowly. • Multiple users are accessing the camera.
If multiple users are accessing the camera, the image
refreshes slowly.
• You are not using an Ethernet switching hub.
If you view multiple cameras on the Multi-Camera page, the
image refreshes slowly. Use an Ethernet switching hub.
• The image may refresh slowly, depending on image resolution,
image quality, network traffic, PC performance, enabling IPsec,
SD memory recording or what object you view.
• The Max. bandwidth usage is limited.
Increase the max. bandwidth usage on your network (see
page 51 of the Operating Instructions on the Setup CD-
ROM).
• The camera is in color night view mode.
The image refreshes slowly in color night view mode. Make
the area around the camera brighter.
When
accessing the
camera, the
Update
Firmware page
is displayed. • The power to the camera was turned off during firmware update,
so the firmware may be broken.
Download the latest firmware on the Panasonic Network
Camera support website.
Problem Cause and Remedy