Panasonic BB-HCM331 - Manual (Page 58)

Installation/Troubleshooting
58
Troubleshooting
2.6 Image Buffer/Image Transfer
Problem Cause and Remedy
The camera
does not
transfer the
image by E-mail
or FTP. • Errors have occurred on the way to the E-mail or FTP server.
See the Protocol column on the Status page (see page 146
of the Operating Instructions on the Setup CD-ROM), and
check if the error is displayed.
• The default gateway and DNS server addresses are not
assigned correctly.
Assign them correctly (see page 51 of the Operating
Instructions on the Setup CD-ROM).
• Login ID and password for E-mail or FTP are invalid.
Make sure that you enter your correct login ID and password.
The camera
does not
transfer the
image to a
mobile phone. • The image quality is not set to [Mobile Phone] on the Image
Buffer/Transfer page.
Set the resolution to [160 x 120] and the image quality to
[Mobile Phone]. Some mobile phones do not support 320 x
240 resolution.
The image is
slowed down on
the Buffered
Image page. Or
the camera
transfers the old
image. • The transfer interval is too short.
Set the transfer interval longer than the current setting (see
page 97, page 107 or page 118 of the Operating Instructions
on the Setup CD-ROM).