Troubleshooting tips, Symptom, Cause – NETGEAR ME101 User Manual

Page 20: Solution

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Troubleshooting Tips

Symptom

The WLAN light
flashes and I can’t
connect to the
wireless router or
access point.

My gaming console
or remote computer
could not connect to
the Internet.

Cause

The bridge is too far away
from the wireless router or
access point.

OR

The bridge is not
configured correctly for
the network

The wireless access point
or router needs to be reset
to recognize the bridge.

Solution

Move bridge and the wireless
router or access point closer
together.

Check the configuration utility for
the router or access point, to see if
it lists the ME101.

Use the configuration utility for
the bridge to verify that the SSID,
country, and WEP settings match
those of the router or access point.

Make sure that the bridge’s IP
subset address matches the IP
subset address of the router or
access point.

Turn off all devices. Then, power
on the wireless router (or access
point) and power on the bridge.
Check that the bridge connects to
the wireless router or access point.
If it connects, power on the gaming
console or remote computer.

If the device is connected to a
hub, with power on, disconnect
everything from the hub. Re-
connect the ME101, then the
game console(s). Finally,
connect the other device(s).

If the device is connected to a hub,
disconnect all the devices from the
hub. Connect the problem device
directly to the bridge.

If you have problems connecting to your wireless network, check these tips.

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