Symptom, Cause, Solution – NETGEAR ME101 User Manual

Page 21

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Note: For more troubleshooting information, go to the NETGEAR, Inc. web site.

Symptom

My bridge-enabled
computer could not
communicate with
my wireless-enabled
computer or printer.

The Configuration
Utility cannot see
any bridge even
when I click Browse.

OR

I cannot access the
browser-based
configuration
software.

Cause

This most likely is a
network configuration
problem.

This could be a network
configuration problem or
a hardware connection
problem.

Solution

•

Check that the wireless-enabled
computer or printer is on the same
wireless network as the computer
using the bridge.

•

Make sure the Network Name
(SSID), WEP key (if WEP is
enabled) and country/region
selection are the same for all
devices connected to the same
wireless network.

•

If the computer is connected to a
hub, disconnect all the devices from
the hub and connect the computer
directly to the bridge to see if it
works when directly connected.

•

If the wireless LAN setting are
correct, make sure all the devices
are on the same IP network.

•

Make sure the crossover cable that
connects your computer and the
bridge is the right cable type.

•

Make sure the Ethernet cable
connectors are plugged into the
computer and bridge securely.

•

Reset to factory defaults. See
page 15.

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