Symptom, Cause, Solution – NETGEAR ME101 User Manual

Page 21

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Note: For more troubleshooting information, go to the NETGEAR, Inc. web site.

Symptom

My bridge-enabled
computer could not
communicate with
my wireless-enabled
computer or printer.

The Configuration
Utility cannot see
any bridge even
when I click Browse.

OR

I cannot access the
browser-based
configuration
software.

Cause

This most likely is a
network configuration
problem.

This could be a network
configuration problem or
a hardware connection
problem.

Solution

Check that the wireless-enabled
computer or printer is on the same
wireless network as the computer
using the bridge.

Make sure the Network Name
(SSID), WEP key (if WEP is
enabled) and country/region
selection are the same for all
devices connected to the same
wireless network.

If the computer is connected to a
hub, disconnect all the devices from
the hub and connect the computer
directly to the bridge to see if it
works when directly connected.

If the wireless LAN setting are
correct, make sure all the devices
are on the same IP network.

Make sure the crossover cable that
connects your computer and the
bridge is the right cable type.

Make sure the Ethernet cable
connectors are plugged into the
computer and bridge securely.

Reset to factory defaults. See
page 15.

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