Using a troubleshooting checklist, Using a troubleshooting checklist -5 – NETGEAR GA311 User Manual

Page 35

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NETGEAR 10/100/1000 Mbps Gigabit Ethernet Adapter GA311 User Manual

3-5

v1.0, February 2007

Verify that the card status LEDs operate as described in the table below:

Using a Troubleshooting Checklist

If you need to test the network adapter further, check the following items:

Inspect all cables and connections. Check the length and rating of the cable. Make sure that the
cable segment is compliant with the requirements shown in Table 2-3 on page 2-8.

Connect the adapter to a different network port and run the tests again. If successful, the
original network port may be defective or improperly configured.

Check the adapter installation by reviewing

“Basic Installation Instructions” on page 2-3

.

Make sure that the adapter is properly seated in a PCI slot.

Check for specific hardware problems, such as broken traces or loose/broken solder
connections.

Check the configuration settings and change them if they are in conflict with another device.

Make sure that your system is using the latest BIOS.

Check the PCI BIOS parameters for proper configuration of the slot where the adapter is installed.
The following table shows several possible PCI BIOS parameters. (These parameters may not all
be available on every system.)

Table 3-2. GA311 Port LED Activity

Label

Activity

Description

DATA

Blinking
On
Off

Brief bursts of data detected on the port
Streams of data detected on the port
No data detected on the port

1000

On
Off

Good 1000 Mbps Gigabit Ethernet link
No 1000 Mbps link; possible link at different speed, possible bad cable, bad
connector, or configuration mismatch

100

On
Off

Good 100 Mbps Gigabit Ethernet link
No 100 Mbps link; possible link at different speed, possible bad cable, bad
connector, or configuration mismatch

10

On
Off

Good 10 Mbps Gigabit Ethernet link
No 10 Mbps link; possible link at different speed, possible bad cable, bad
connector, or configuration mismatch

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