Troubleshooting for data applications, Troubleshooting for data applications 15 – Nortel Networks ATA 2 User Manual

Page 15

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P0941629

Issue 05

Business Communications Manager ATA 2 User Guide

Troubleshooting for Data Applications

If you are having trouble, check the following before calling a repair person:

1. Make sure the data parameters (parity, baud) are set correctly.

2. Make sure Business Communications Manager Analog Terminal Adapter 2 is

in the tones OFF mode. See

Tones

on page 11.

3. Make sure you are dialing out on the proper line. The proper line is either an

intercom or external line. See

Alternate Line

on page 6. To change your prime

line, see your System Administrator.

4. Substitute a single line telephone for your data communication device. If you

receive a dial tone on the single line telephone, the problem can be with the
data communication device.

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