Call pick-up (directed), Call pick-up (group), Call queuing – Nortel Networks ATA 2 User Manual

Page 7: Camp-on, Conference call, Callback for call park 7

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P0941629

Issue 05

Business Communications Manager ATA 2 User Guide

Callback for Call Park

Alerts you to the external call you parked and that has remained unanswered for a
set period of time. If your telephone is not in use, callback causes your telephone to
ring. If your telephone is in use, you hear the callback tone over the handset.

Call Pick-up (Directed)

ы¥аЯ <plus the ringing number>
Allows you to answer a ringing telephone within your Business Communications
Manager system.

Call Pick-up (Group)

ы¥аЮ
Allows you to answer any ringing telephone within your Business Communications
Manager pick-up group.

Call Queuing

ы¥¡вЪ
Allows you to answer the first incoming external call to your telephone, while you
are on a call. All other incoming callers hear a busy signal unless there is another
telephone programmed to ring on the same line.

Camp-on

ы¥¡Ы <plus the extension number>
Allows you to reroute an external call or a call from a Centrex system telephone to
another Business Communications Manager system telephone.

Conference Call

ы¥Ь
Allows you to establish a three-way conference between yourself, one external call
and one intercom call, or two intercom calls. Line pool access allows you to
establish a conference between yourself and two external calls.

To establish a conference call:

1. Make or answer the first call.

2. Press

ûÛ. This automatically places the first call on hold.

3. Make or answer the second call.

4. Press

ы¥Ь to complete the conference.

Note: If the second call is busy, replace the handset and press

ûÛ

to return to the first call.

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