Troubleshooting mg 1000b – Nortel Networks 2002 User Manual
Page 122
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Additional telephone features
122
Troubleshooting MG 1000B
MG 1000B can display error messages on-screen. Table 4 lists error
messages and actions to correct the causes.
3. Press the
Select
soft key (the telephone
registers back to the Main Office).
Table 4: Troubleshooting MG 1000B
Display Message
Probable Cause
Actions
Local Mode
Test Local mode.
Network problem.
Press the
Services
key, and then select
Resume Normal
Mode.
Contact system
administrator if
problem persists.
Local Mode
Invalid ID (1)
Gatekeeper unable to
find end point from
Branch user ID.
Notify system
administrator.
Local Mode
Invalid ID (2)
Branch user ID not
found in any
equipped TN.
Notify system
administrator.
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