Document Outline

• Title
• Revision history
• Contents
• About the Nortel IP Phone 2002
  • IP Phone 2002 models
  • Basic features
  • Telephone display
  • Telephone controls
  • Call features and Flexible Feature Codes
  • Using encrypted calling
    • Using encrypted calling
    • Managing your Station Control Password
• Entering and editing text
  • Entering text using the dialpad
  • Editing text using the soft keys
• Connecting the components
  • Before you begin
  • Connecting the components of the telephone
• Configuring options
  • Using the Telephone Options menu
    • Adjusting volume
    • Adjusting the display screen contrast
    • Selecting a Language
    • Configuring Live Dialpad
    • Selecting date and time format
    • Enabling OnHook Default Path
    • Enabling and disabling Call Timer
    • Accessing Display Diagnostics
    • Choosing a Local Dialpad Tone
    • Choosing a Ring type
    • Changing feature key labels
    • Viewing telephone information
  • Configuring call log options
    • Configuring the Callers List log
    • Configuring New Call indication
    • Configuring Preferred Name Match
    • Configuring Area Code Setup
  • Configuring Name display format
• Making a call
  • Using off-hook dialing
  • Using on-hook dialing
  • Using Handsfree dialing
  • Using Live Dialpad
  • Using the Directory applications
    • Making a call using the Corporate Directory
    • Making a call using the Personal Directory
    • Making a call using the Callers List
    • Making a call using the Redial List
    • Viewing the date and time of a call
  • Using Predial
  • Using Autodial
  • Using Ring Again
  • Using Last Number Redial
  • Using Speed Call
  • Using System Speed Call
  • Using Hot Line
  • Using Intercom
• Answering a call
• While on an active call
  • Placing a call on hold
  • Transferring a call
  • Using Timed Reminder Recall
  • Using Attendant Recall
  • Using Call Park
  • Recording a Calling Party Number
  • Displaying incoming call information
  • Tracing a malicious call
• Incoming calls
  • Using Automatic Answerback
  • Using Call Pickup
  • Using Call Waiting
• While away from your desk
  • Using Call Forward
  • Using Internal Call Forward
  • Using Remote Call Forward
  • Securing your telephone
• Talking with more than one person
  • Using the Call Join feature
  • Setting up a conference call
  • Using the Conferee Selectable Display and Disconnect feature
  • Using Group Call
• Working without interruption
  • Activating Make Set Busy
• Additional call features
  • Using Autodial Transfer
  • Using the Buzz feature
  • Using Call Page Connect to make an announcement
  • Using Centrex/Exchange Line Switchhook Flash
  • Charging a call or charging a forced call
  • Using Enhanced Override
  • Using Forced Camp-on feature
  • Overriding a busy signal
  • Using Privacy Release
  • Using Radio Page
  • Using Voice Call
• Additional telephone features
  • Using the Personal Directory
  • Using the Callers List
  • Using the Redial List
  • Using Virtual Office
    • Logging in to Virtual Office
    • Using Virtual Office on your remote telephone
    • Using Virtual Office on your office telephone
    • Logging out of Virtual Office
    • Troubleshooting Virtual Office
  • Using Media Gateway 1000B
    • Using Test Local Mode
    • Using Resume Normal Mode
    • Troubleshooting MG 1000B
• Using Hospitality features
  • Configuring Automatic Wake-Up
  • Activating Message Registration
  • Using Maid Identification
  • Displaying Room Status
• Access External Server Applications
• Flexible Feature Codes (FFC)
• Accessories
  • IP Phone Key Expansion Module
• Regulatory and safety information
  • Other
  • DenAn regulatory notice for Japan
• Terms you should know
• Index