Nortel Networks Alteon Link Optimizer 150 - Manual (Page 50)

50 Chapter 4 Troubleshooting
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Microsoft Outlook default mail client
You see the error message when you install Desktop Messaging: “Either Outlook is not the default
mail client or there is no default mail client to fulfill the current request.” If Outlook is installed on
the subscriber’s computer but they do not want Outlook to be their default mail client, they can
change to another client after Desktop Messaging is installed.
To define Outlook as the default mail client:
1 Click the Windows Start button, point to Settings and click Control Panel.
The Control Panel window appears.
2 Double-click the Internet Options icon.
The Internet Properties dialog box appears.
3 Click the Programs tab.
4 From the E-mail list box, select Microsoft Outlook.
5 Click the OK button.
No authorization to perform this operation
Subscribers must have Manager or Designer access control of the mail database to install Lotus
Notes Desktop Messaging. The Lotus Notes administrator sets this control on the server for each
subscriber. The default is Manager access.
To determine the level of access control for a subscriber:
1 From the subscriber’s Lotus Notes Mail database, click File, click Database, and click Access
Control.
2 Click the subscriber’s name in the displayed list.
The subscriber’s access control level appears in the Access box. The choices are Manager,
Designer, Editor, Author, Reader, Depositor, and No Access.
For a subscriber to install Desktop Messaging, Manager or Designer must be displayed.
3 If neither Manager nor Designer is selected:
— you must temporarily give the subscriber Manager or Designer access
or
— the Lotus Notes administrator must manually update the Mail database from the server for
each subscriber who needs CallPilot access
This update creates a new view, CallPilot Desktop Messaging, in Lotus Notes.
To update a CallPilot subscriber Mail database from the server:
1 Install CallPilot Desktop Messaging on the Lotus Notes server computer by running Server,
setup.exe.
2 Start Update database design.
3 To locate the Update database design program, click Start, point to Programs, point to Nortel
CallPilot Desktop and click Update database design.