Nintendo DSi - Manual (Page 49)

Master Key
Suppor
t and
Troubleshooting
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Suppor
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Troubleshooting
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Troubleshooting (Continued)
How to Disable Parental Controls
There are two ways to disable Parental Controls. You can either temporarily disable them, or change the
Parental Controls settings.
Temporarily Disabling Parental Controls
Enter your PIN at the screen that is shown when you select
the restricted item.
Tap OK.
Changing the Parental Controls Setting
Go to System Settings and tap
Tap
Enter your PIN
Tap
Tap
Next, follow the onscreen instructions to change restricted content.
If you have forgotten your PIN or secret question
In the event that you forget your PIN or the answer to your secret question, follow these steps.
At the PIN entry screen, tap
Enter the answer to your secret question.
Note: You will go to the setting screen for
Parental Controls if you can answer this.
If you have forgotten the answer
to your secret question:
Once again, tap
Please call Nintendo Customer Service at
1-800-255-3700 and provide the inquiry
number shown here, and the date that is set
on your Nintendo DSi. You will then be issued
a master key.
Tap
Enter the Master Key, and tap
Reference
Number