NETGEAR CG814WG V3 - Manual (Page 53)

5-1
v1.0, June 2007
Chapter 5
Troubleshooting
This chapter gives information about troubleshooting your CG814WG v3 Wireless Cable Modem
Gateway. For the common problems listed, go to the section indicated.
• Have I connected the gateway correctly?
Go to “Basic Functions” on page 5-1 .
• I cannot access the gateway configuration with my browser.
Go to “Connecting to the Gateway’s Main Menu” on page 5-2 .
• I have configured the gateway but I cannot access the Internet.
Go to “Troubleshooting the ISP Connection” on page 5-3 .
• I cannot remember the gateway’s configuration password or I want to clear the configuration
and start over again.
Go to “Backup Settings” in Chapter 4 .
Basic Functions
After you turn on power to the gateway, the following sequence of events should occur:
1. When power is first applied, verify that the Power LED is on.
2. Verify that the numbered Ethernet LEDs come on momentarily.
3. After approximately 30 seconds, verify that:
• The Local port Link LEDs are lit for any local ports that are connected.
• The Internet Link port LED is lit.
If any of these conditions does not occur, refer to the appropriate following section.