Troubleshooting, Default password reset – Network Technologies RACKMUX-V17-8UNV User Manual
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NTI RACKMUX KVM Drawer with NODEMUX Switch
29
TROUBLESHOOTING
PROBLEM:
Keyboard Errors
SOLUTION:
Check cable connections on each CPU and the switch.
PROBLEM:
No Video
SOLUTION:
Check cable connections on each CPU and the switch. Verify that keyboard and video connect from each CPU
to matching ports. After reconnecting, CPU may need to be re-booted in order to sense the monitor connection.
PROBLEM:
No OSD
SOLUTION:
The administrator may have configured the unit as a slave instead of stand-alone switch. OSD will not work
when a NODEMUX is configured as a slave. To reconfigure the switch to a stand-alone configuration, see
RS232 Control , "CF" command on page 20.
BE SURE TO READ WARNING BEFORE USING THIS COMMAND.
PROBLEM:
No Keyboard or Mouse
SOLUTION:
Shut down CPU's. Power cycle the switch. Turn on CPU's.
DEFAULT PASSWORD RESET
In the event the Administrator password is lost or forgotten, the password can be reset to the default password of
ADMINISTRATOR. Figure 26 shows the location of the password reset button.
Figure 26- Locating the password reset button
To reset the password;
1. Turn the power OFF to the NODEMUX.
2. Press and hold the password reset button. (Stick something non-conductive into the small opening to depress the
button inside.)
3. Turn the power ON to the NODEMUX.
4. Release the password reset button.
For instruction on how to change the default administrator password, see page 10.
TM
NTI
R
Netw ork Technologies Inc
Front View of NODEMUX inside RACKMUX-V15-8UNV
Password Reset Button- Press to reset administrator password to default "ADMINISTRATOR"
Rear View
RACKMUX-V15-8UNV