Troubleshoot mg 1000b – Nortel Networks 2004 User Manual
Page 125
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Additional features
125
Troubleshoot MG 1000B
When using MG 1000B, error messages may display on your screen. 
Table 3 lists error messages and actions to correct the causes.
3. Press the
Select
soft key (the telephone
registers back to the Main Office).
Table 3: Troubleshoot MG 1000B
Display Message
Probable Cause
Actions
Local Mode
Test Local mode.
Network problem.
Press the
Services
key, and then select 
Resume Normal 
Mode.
Contact system 
administrator if 
problem persists.
Local Mode
Invalid ID (1)
Gatekeeper unable to 
find end point from 
Branch User ID.
Notify system 
administrator.
Local Mode
Invalid ID (2)
Branch User ID not 
found in any 
equipped Terminal 
Number (TN).
Notify system 
administrator.
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