Troubleshoot mg 1000b – Nortel Networks 2004 User Manual

Page 125

Advertising
background image

Additional features

125

Troubleshoot MG 1000B

When using MG 1000B, error messages may display on your screen.
Table 3 lists error messages and actions to correct the causes.

3. Press the

Select

soft key (the telephone

registers back to the Main Office).

Table 3: Troubleshoot MG 1000B

Display Message

Probable Cause

Actions

Local Mode

Test Local mode.

Network problem.

Press the

Services

key, and then select
Resume Normal
Mode.

Contact system
administrator if
problem persists.

Local Mode

Invalid ID (1)

Gatekeeper unable to
find end point from
Branch User ID.

Notify system
administrator.

Local Mode

Invalid ID (2)

Branch User ID not
found in any
equipped Terminal
Number (TN).

Notify system
administrator.

Advertising