Use attendant recall, Use call park – Nortel Networks 2004 User Manual

Page 72

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While on an active call

72

Use Attendant Recall

Use the Attendant Recall

feature to contact an attendant during a call and

to connect the call to the attendant.

To contact the attendant while on a call:

Use Call Park

Use the Call Park

feature to hold temporarily (park) and retrieve a call

from any telephone. Using Call Park does not tie up a line. When
configured network-wide, Call Park can be used across networks. A
System Park Extension can be configured to automatically park most
calls.

To park a call on the System Park DN or your own DN:

1. Press the

Attendant Recall

key and

stay on the line until the attendant
answers.

2. Press the

Goodbye

key. The caller

remains connected to the attendant.

During an active call, press the

Park

soft

key twice.

Note: By default, the call is parked on
your DN unless a

System Park

is

enabled to automatically park calls on
the system.

(Goodbye)

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