Nortel Networks Regular Telephone - Manual (Page 6)

4 Regular telephone
Some of the features assigned to your
phone will be different from those
assigned to other phones. Since
different users have different
telephone needs, the type and number
of features will vary from phone to
phone.
This chapter lists some of the special
features in alphabetical order and
explains how to use them.
Note: If your telephone has a LINK
button, you can press LINK instead of
flashing the switchhook as indicated in
the instructions in this guide.
Attendant recall
Use Attendant Recall to call the
attendant for assistance in handling a
call which originally came through the
attendant.
You are on a call and you want to call
the attendant to request help for the
caller. To recall the attendant:
1 Flash the switchhook or press LINK.
2 Stay on the line.
When the attendant answers, you, the
caller and the attendant can all hear and
speak with each other. If the attendant
has the Secrecy feature and the call
involves an outside line, you and the
attendant are connected and the third
party is excluded from the conversation.
3 Ask for assistance and hang up.
You are now disconnected from the
conversation.
Notes:
To call the attendant, dial the
attendant's extension.
• Once you flash the switchhook or
press LINK, you can’t return to the
original caller. You must wait for
the attendant to answer.
• When you are not on a call and you
want to speak to the attendant, lift
the handset, dial zero for the
attendant, and wait for the
attendant to answer.
Special features