Call pickup – Nortel Networks Regular Telephone User Manual

Page 7

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5

Regular telephone

If you have Transfer, you can’t use
the Attendant Recall feature. You
can get assistance from the
attendant by using Transfer and
dialing the attendant’s extension.
You and the original caller will both
be connected to the attendant.

Call Pickup

Telephones in your organization may
be arranged into Call Pick-up groups.
Use Call Pickup to answer, from your
own phone, any call made to a phone
in your Call Pickup group.

To use Call Pickup when a phone in
your Call Pickup group is ringing:

1

Lift the handset.

2

Dial SPRE 3 or PUDN FFC.

You are connected to the caller.

Notes:

If you are on a call and another call
comes in for someone in your Call
Pickup group, you must end, park or
transfer the call you are on before
you can answer the new call.

Your System Administrator will tell
you if your telephone is equipped so
that you can answer calls made to
any phone in another Call Pickup
group, or to one specific Directory
Number.

To answer a call to any phone in another
Call Pickup group, dial SPRE 94 or
PUGR FFC. Dial the call Pickup Group
Number. To answer a call to a specific
extension in another Call Pickup group,
dial SPRE 95 or PURN FFC. Dial the
extension.

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