Troubleshooting, Problem one – RuggedCom RS1600 User Manual

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Table Of Contents

Troubleshooting

Problem One

I have configured the IP address and a gateway. I am pinging the

switch but it is not responding. I am sure the switch is receiving

the ping because it’s port LEDs are flashing and the statistics

menu shows the pings. What is going on?

Is the switch being pinged through a router? If so, the switch gateway address
must be configured. The following figure illustrates the problem.

Workstation
192.168.0.2

Router

RuggedSwitch

TM

10.0.0.1

10.0.0.2

192.168.0.1

Figure 6: Using A Router As A Gateway

The router is configured with the appropriate IP subnets and will forward the ping
from the workstation to the switch. When the switch responds, however, it will
not know which its interfaces to use in order to reach the workstation and will
drop the response. Programming a gateway of 10.0.0.1 will cause the switch to
forward un-resolvable frames to the router.

This problem will also occur if the gateway address is not configured and the
switch tries to raise an SNMP trap to a host that is not on the local subnet

RuggedCom

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