Ricoh Aficio 8060 User Manual
Page 46

Troubleshooting When Using the Facsimile Function
38
3
Check whether
there are any
network problems.
{
13-17
}
Registering of user name
is rejected by SIP server.
• In [Facsimile Features], under [Initial
Settings]
, select [SIP Settings], and
then check “SIP Server IP Address”
and “SIP User Name” are correctly
programmed. You can also use the
Web Image Monitor for confirma-
tion. See the Web Image Monitor's
Help.
• Consult the administrator.
Check whether
there are any
network problems.
{
13-18
}
Cannot access SIP server. • In [Facsimile Features], under [Initial
Settings]
, select [SIP Settings], and
then check “SIP Server IP Address”
is correctly programmed. You can
also use the Web Image Monitor for
confirmation. See the Web Image
Monitor's Help.
• Consult the administrator.
Check whether
there are any
network problems.
{
13-24
}
The password registered
for the SIP server is not
the same as the password
registered for this ma-
chine.
Contact the administrator.
Check whether
there are any
network problems.
{
13-25
}
In [Effective Protocol],
[IPv4] is not enabled, or an
incorrect IP address has
been registered.
• In [System Settings], under [Interface
Settings]
, select [Effective Protocol],
and then check [IPv4] is pro-
grammed to [Active]. You can also
use the Web Image Monitor for con-
firmation. See the Web Image Mon-
itor's Help.
• In [System Settings], under [Interface
Settings]
, select [Machine IPv4 Ad-
dress]
, and then check the IP address
is correctly programmed. You can
also use the Web Image Monitor for
confirmation. See the Web Image
Monitor's Help.
• Contact the network administrator.
Check whether
there are any
network problems.
{
13-26
}
The [Effective Protocol]
and [SIP Server IPv4 Ad-
dress]
settings are differ-
ent, or an incorrect IP
address has been regis-
tered.
• In [System Settings], under [Interface
Settings]
, select [Machine IPv4 Ad-
dress]
, and then check the IP address
is correctly programmed. You can
also use the Web Image Monitor for
confirmation. See the Web Image
Monitor's Help.
• Contact the network administrator.
Message
Cause
Solution