Radio Shack Dual Keypad - Manual (Page 21)

21 Caller ID Operation
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Caller ID Operation
If you subscribe to Caller ID service from
your phone company, the phone company
sends information about the call, as well as
the time and date, between the first and sec-
ond rings of every call you receive. This in-
formation appears after the second ring on
both the handset's and the base's displays.
The display also shows if caller information is
unavailable or if the name and number were
blocked by the caller (see “Caller ID Messag-
es” on Page 23).
If you subscribe to Call Waiting with Caller
ID, you will hear a tone through the handset
when a call comes in, then the Caller ID
record appears. If you want to answer the in-
coming call, press
FLASH . To resume the
previous phone conversation, press FLASH
again.
The handset has Caller ID memory to store
the information received for up to 50 Caller
ID records for later review. It stores the infor-
mation even when you answer the call using
the speakerphone.
If the Caller ID memory becomes full, any
new call replaces the oldest call's record.
The base's NEW CALL indicator also flashes
when the phone receives a call with Caller ID
information and you have not yet reviewed it.
Use the handset's Caller ID memory to re-
view the information about the calls received.
CALL WAITING OPTIONS
SERVICE
You can order Call Waiting Options Service
from your phone company. This service pro-
vides you with more choices on how to han-
dle a second call when you are already on
the phone. You can switch between the call-
ers, have a 3-way conference call with both
callers, send the second caller to your voice
mail, or answer the second caller with a pre-
recorded message asking them to hold the
line.
Before you can use the Call Waiting Options
Services, you must:
• subscribe to the Options service from
your telephone company.
• set the Caller ID/Call Waiting feature to
Opt (see “Turning Caller ID/Call Waiting
On/Off” on Page 13).
Using Call Waiting Options
Note: The phone beeps five times and exits
the menu mode if you wait more than 20 sec-
onds between each keypress.
You hear a soft beep when a call comes in
while you are already on the phone. The dis-
play shows the caller name and phone num-
ber.
When you see a Caller ID/Call Waiting dis-
play, follow these steps to use Call Waiting
Options Services.
1. Press MENU . A list of several options,
beginning with
7ia 7ia 7ia 7ia je je je je >ebZ >ebZ >ebZ >ebZ
appears.
2. Repeatedly press VOL/CID
9 9 9 9
to scroll
through the options list. You can also
press the number of the desired option.
3. Choose one of the following options,
then press SELECT/INTCM .
7iaý jeý >ebZ 7iaý jeý >ebZ 7iaý jeý >ebZ 7iaý jeý >ebZ
— A waiting caller hears a
prerecorded message stating that you
will be available shortly, and is put on
hold.
9Wbb 9Wbb 9Wbb 9Wbb >ebZ_d] >ebZ_d] >ebZ_d] >ebZ_d]
appears on your phone.
J[bbý8kio J[bbý8kio J[bbý8kio J[bbý8kio
— A prerecorded message indi-
cates you are busy, and the waiting call