Radio Shack Dual Keypad - Manual (Page 26)

26 Troubleshooting
If you still have problems, disconnect the phone. If other phones on the same line work proper-
ly, the fault is in this phone or its installation. If you cannot find the problem, take your phone to
your local RadioShack store for assistance.
CARE
Keep the phone dry. If it gets wet, wipe it dry
immediately. Use and store the phone only in
normal temperature environments. Handle
the phone gently and carefully. Do not drop
it. Keep the phone away from dust and dirt.
Wipe the phone with a damp cloth occasion-
ally to keep it looking new.
Modifying or tampering with the phone’s in-
ternal components can cause a malfunction
and might invalidate its warranty and void
your FCC authorization to operate it. If your
phone is not performing as it should, take it
to your local RadioShack store for assis-
tance. If the trouble is affecting the telephone
lines, the phone company can ask you to dis-
connect your phone until you have resolved
the problem.
The handset stops working or works poorly
during a call. Move the base away from other electrical devices and
sources of noise.
Move the handset closer to the base.
Lift the base's antenna to a vertical position.
Be sure the battery pack is charged. (If the battery power
is too low, it does not have enough power to light the dis-
play.)
If the base loses power while the handset is away, the
security access-protection code might change. Restore
power to the base, then place the handset back on the
base. The CHARGE/IN USE indicator lights, indicating
that the code is set again.
Check the charging contacts on the handset and base. If
they are dirty, clean them with a pencil eraser.
You have an incoming call, but do not
receive any Caller ID information. Let the phone ring twice before you answer so the system
has time to record the Caller ID information.
Check that the system is correctly and securely con-
nected.
Call your phone company to verify that your Caller ID ser-
vice is active.
Cannot receive Caller ID/Call Waiting infor-
mation. Check that the Caller ID/Call Waiting setting is set to
Ed Ed Ed Ed
or
Efj Efj Efj Efj
.
Problem Suggestion