Traulsen TU044HT - Manual (Page 20)

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X. SERVICE ASSISTANCE
X. a - SERVICE INFORMATION:
Before calling for service, please check the following:
Is the electrical cord plugged in?
Is the fuse OK or circuit breaker on?
Clean condenser coil
Is the power switch on?
Reset microprocessor control values to factory defaults.
If after checking the above items and the unit is still not operating properly, please contact an authorized Traulsen service
agent. A complete list of authorized service agents was provided along with your Traulsen unit. If you cannot locate this,
you may also obtain the name of a service agent from the Tech Service page of our website: www.traulsen.com. If service
is not satisfactory, please contact our in-house service department at:
Traulsen & Co., Inc.
4401 Blue Mound Road
Fort Worth, TX 76106
(800) 825-8220
Traulsen & Co., Inc. reserves the right to change specifications or discontinue models without notice.
X. b - SPARE PARTS INFORMATION:
To purchase replacement parts or to speak to service support for Traulsen and most Hobart Refrigeration units please contact
our Ft. Worth facility by phone at 800-825-8220 or fax to 817-740-6748 (parts) or 817-740-6757 (service).
To source parts locally follow instructions below for nearest location:
1. Log onto www.traulsen.com
2. Select Service Directory (top of screen)
3. Select Locate Parts (left side of screen)
4. Click on State desired
To source service support locally follow instructions below for nearest authorized service agent:
1. Log onto www.traulsen.com
2. Select Service Directory (top of screen)
4. Click on State desired
Note: When calling for spare parts or service support, please make sure you have model and serial number of unit
available.
X. c - WARRANTY REGISTRATION:
The warranties for your new Traulsen unit may be registered with us by contacting our Ft. Worth facility by phone at 800-
825-8220 or you may register on line:
1. Log onto www.traulsen.com
2. Select Service Directory (top of screen)
3. Select Warranty Registration Form (left side of screen)
4. Fill out information requested
5. Select Submit to complete unit warranty registration