Dvd multi drive, Dvd multi drive -13 – Toshiba Satellite 2450 User Manual

Page 173

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9-13

T

ROUBLESHOOTING

Check the region code on the DVD. It must
match that on the CD-RW/DVD-ROM drive.
Region codes are listed in the

Optical media

section in Chapter 2, The Grand Tour.

Cannot write correctly

If you have trouble writing, make sure you are
observing the following precautions:

• Use only media recommended by TOSHIBA.
• Do not use the mouse or keyboard during

writing.

• Use only the software supplied with the

computer for recording.

• Do not run or start other software during

writing.

• Do not jar the computer during writing.
• Do not connect/ disconnect external devices or

install/remove internal cards during writing.

If problems persist, contact your dealer.

DVD Multi drive

For more information, refer to Chapter 4,

Operating Basics

.

Problem

Procedure

You cannot access

Make sure the drive’s drawer is securely

a CD/DVD in the drive

closed. Press gently until it clicks into place.

Open the drawer and make sure the CD/DVD is
properly seated. It should lie flat with the label
facing up.

A foreign object in the drawer could block laser
light from reading the CD/DVD. Make sure there
is no obstruction. Remove any foreign object.

Hardware and system checklist

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