Toshiba EO1-11099 - Manual (Page 74)

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Replacing the Ribbon Cassette
When the print data on the receipt and journal becomes too dim, replace the Ribbon Cassette in the
following order.
Remove the Ribbon Cover.
Remove the old ribbon cassette by pulling it in the direction
of the arrow mark.
Install a new ribbon cassette by inserting it in the direction
of the arrow mark.
Then, turn the knob of ribbon cassette several times in the
arrow direction to take up the slack in the ribbon.
Attach the Ribbon Cover.