Service, Troubleshooting – Thermador CET304FS User Manual

Page 18

Advertising
background image

18

ā

Service

Troubleshooting

If you encounter a problem, it frequently will merely be something minor. Before you

call customer service, consider the following suggestions and instructions:
Check the condition of the fuses/circuit breakers at your location. Check to see if

you are experiencing a power failure.
The touch control zone is very dirty, food has boiled over, or an object is lying on top

of the control settings zone. Thoroughly clean the touch control zone, or remove the

object lying on the zone if that may be causing the problem. Touch the touch control

zone that seems to be involved in the problem. The flashing will stop.
The main switch was operated continuously for longer than five seconds.

Thoroughly wipe off the touch control zone and remove any objects that might be

sticking to the zone. Enter your settings again.
The main switch was accidentally touched. Turn the unit on again. Enter your

settings again.
Repairs may only be performed by trained customer service technicians.

WARNING

If your unit is repaired in an unprofessional manner, you may

be exposed to substantial risks.

If an E and numbers appear in the display areas, an electronic fault has occurred.

Use the building circuit breaker or the circuit breakers in your circuit breaker box to

turn the unit off and then on again. If the display appears again, call customer

service.
If F and numbers appears in the display, your unit has detected a fault. The following

table lists actions you can take to correct the problem.

The cooktop is not working

E is flashing on the heating

element display

E will be flashing in all of the

heating element displays, and an

acoustic signal will be audible

The cooktop has turned itself off

Repairs

ř

Display E and numbers

Display F and numbers

Advertising