Thermador CET304FS - Manual (Page 21)

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During this warranty period, Thermador or one of its authorized service providers will
repair your Product without charge to you (subject to certain limitations stated
herein) if your Product proves to have been manufactured with a defect in materials
or workmanship. If reasonable attempts to repair the Product have been made
without success, then Thermador will replace your Product (upgraded models may
be available to you, in Thermador's sole discretion, for an additional charge). All
removed parts and components shall become the property of Thermador at its sole
option. All replaced and/or repaired parts shall assume the identity of the original
part for purposes of this warranty and this warranty shall not be extended with
respect to such parts. Thermador's sole liability and responsibility hereunder is to
repair manufacturerĆdefective Product only, using a ThermadorĆauthorized service
provider during normal business hours. For safety and property damage concerns,
Thermador highly recommends that you do not attempt to repair the Product
yourself, or use an unĆauthorized servicer; Thermador will have no responsibility or
liability for repairs or work performed by a nonĆauthorized servicer. If you choose to
have someone other than an authorized service provider work on your Product,
THIS WARRANTY WILL AUTOMATICALLY BECOME NULL AND VOID.
Authorized service providers are those persons or companies that have been
specially trained on Thermador products, and who possess, in Thermador's
opinion, a superior reputation for customer service and technical ability (note that
they are independent entities and are not agents, partners, affiliates or
representatives of Thermador). Notwithstanding the foregoing, Thermador will not
incur any liability, or have responsibility, for the Product if it is located in a remote
area (more than 100 miles from an authorized service provider) or is reasonably
inaccessible, hazardous, threatening, or treacherous locale, surroundings, or
environment; in any such event, if you request, Thermador would still pay for labor
and parts and ship the parts to the nearest authorized service provider, but you
would still be fully liable and responsible for any travel time or other special charges
by the service company, assuming they agree to make the service call.
Thermador is under no obligation, at law or otherwise, to provide you with any
concessions, including repairs, proĆrates, or Product replacement, once this
warranty has expired.
The warranty coverage described herein excludes all defects or damage that are not
the direct fault of Thermador, including without limitation, one or more of the
following:
D Use of the Product in anything other than its normal, customary and intended
manner (including without limitation, any form of commercial use, use or storage
of an indoor product outdoors, use of the Product in conjunction with air or
waterĆgoing vessels).
D Any party's willful misconduct, negligence, misuse, abuse, accidents, neglect,
improper operation, failure to maintain, improper or negligent installation,
tampering, failure to follow operating instructions, mishandling, unauthorized
service (including selfĆperformed fixing" or exploration of the appliance's internal
workings).
D Adjustment, alteration or modification of any kind.
D A failure to comply with any applicable state, local, city, or county electrical,
plumbing and/or building codes, regulations, or laws, including failure to install
the product in strict conformity with local fire and building codes and regulations.
D Ordinary wear and tear, spills of food, liquid, grease accumulations, or other
substances that accumulate on, in, or around the Product.
Repair/Replace as Your Exclusive
Remedy
Out of Warranty Product
Warranty Exclusions