Toshiba 6100 - Manual (Page 193)

9-21
T
ROUBLESHOOTING
Modem
Refer to the online help files for Appendix C and D .
Problem Procedure
Communication Make sure the computer’s internal modem
software can’t settings are correct. Refer to Phone and Modem
initialize modem Properties in the Control Panel.
You can hear a dial If the call is going through a PBX machine, make
tone but can’t make sure the communication application’s tone dial
a call detection feature is disabled.
You can also use the ATX command. Refer to the
online help files for Appendix C,
AT Commands .
You place a call, Make sure the settings are correct in your
but a connection communications application.
can’t be made
After making a call Make sure the tone or pulse selection in your
you can’t hear a ring communications application is set correctly.
You can also use the ATD command. Refer to
the online help files for Appendix C,
AT Com-
mands .
Communication is The computer will automatically cut off
cut off unexpectedly communication when connection with the carrier
is not successful for a set time interval. Try
lengthening this time interval.
Hardware and system checklist