Toshiba 1805 - Manual (Page 199)

199 If Something Goes Wrong
Problems that are easy to fix
4 Press Ctrl and v simultaneously to paste the details into
Notepad.
5 Add a paragraph break and type some notes describing what
you were doing when you received the message.
6 Save the file and refer to it when you contact the software
manufacturer.
You open a program that immediately stops responding.
If Standby mode is on (enabled), it may stop a program from
responding. Close the program you are trying to open and turn off
Standby mode. Then, try to run the program again.
To close the program:
1 Press Ctrl , Alt , and Del simultaneously.
The Close Program dialog box displays all the programs and
processes currently in operation. If the program has stopped
responding, the words “not responding” appear beside it.
2 Click End Task.
3 When the dialog box appears, click End Task again.
To turn off Standby mode:
1 Open the Start menu, then click Control Panel.
2 In the Control Panel window, double-click the Toshiba
Power Saver icon.
The Power Saver Properties dialog box appears.
3 Click the System Power Mode tab.
4 In both System stand by drop-down lists, select the
appropriate option.
5 Click Apply, then click OK.