Om-hy-5g, Maintenance, Troubleshooting – Unified Brands HYPERSTEAM (2)HY-5G User Manual

Page 14

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OM-HY-5G

14

Maintenance

The HY-5G Steamer is designed for minimum
maintenance, and no user adjustments should be
necessary. Certain parts may need replacement
after prolonged use. If there is a need for service,
only authorized Groen representatives should
perform the work.

Always supply water with a low mineral count that
meets the standards outlined in the Water Quality
and Treatment
section of this manual.

If steam or condensate is seen leaking from around
the door, take the following steps:

1.

Check the door gasket. Replace it if it is cracked
or split.

2.

Inspect the cooking chamber drain to be sure it
is not blocked.

3.

Adjust the door latch pin to allow for changes
that might occur as the gasket ages.

a.

Loosen the lock nut at the base of the latch
pin, then turn the latch pin ¼ turn clockwise,
and tighten the lock nut.

b.

After adjustment, run the unit to test for
further steam leakage.

c.

If there is still leakage, repeat the
adjustment.

d.

Continue adjusting the pin clockwise until the
door fits tightly enough to prevent leakage.
The hinge may also be adjusted.

Troubleshooting

This Groen Steamer is designed to operate smoothly and efficiently if properly maintained. However, the following
is a list of checks to make in the event of a problem. Wiring diagrams are furnished inside the service panel. If an
item on the check list is marked with (x), it means that the work should be done by a factory-authorized service
representative.

SYMPTOM

WHO

WHAT TO CHECK

(If item is marked X, work should be done by a factory authorized service rep)

Pilot will not light

User

a.

Are electrical connections made with a ground?

b.

Is gas supply connection made?

c.

Is pilot ignition switch on?

d.

Is gas valve turned on?

e.

Are building fuses or circuit breakers all right?

f.

Are there drafts which could blow out the pilot?

Auth Service
Rep Only

g.

Is spark ignition cable connected to module? (X)

Steam generator does not fill with
water.

User

a.

Is the ON switch depressed?

b.

Is the water supply connected?

c.

Is the water turned on?

d.

Check for low water pressure (less than 30 PSI or
210 kPa).

e.

Is the screen at the water connection clogged?

f.

Has the steam generator been delimed?

No steam.

User

a.

Is the ON switch depressed?

b.

Is the water supply connected?

c.

Is the water turned on?

d.

Are steamer doors open?

e.

Is the steam generator limed up?

Service light comes on after four
minutes.

User

a.

Is the water supply connected?

b.

Is the water turned on?

c.

Has the unit been delimed? (Refer to Cleaning
Section)

Excessive steam escaping from rear
of unit

User

a.

Is the water spray hose kinked or obstructed?

Auth Service
Rep Only

b.

Is the water spray solenoid connected?(X)

c.

Is the drain properly vented? (X)

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