One-year limited warranty, On parts and labor – Vizio VBR100 User Manual
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VIZIO VBR100 User Manual
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www.VIZIO.com
ONE-YEAR LIMITED WARRANTY
ON PARTS AND LABOR
Covers units purchased as new in United States and Puerto Rico Only
VIZIO provides a warranty to the original purchaser of its products against defects in materials and
workmanship for a period of one year of non-commercial usage and ninety (90) days of commercial use.
If a VIZIO product is defective within the warranty period, VIZIO will either repair or replace the unit at its
sole option and discretion.
To obtain warranty service, contact VIZIO Technical Support via email: [email protected] or via
phone at 877 MY VIZIO (877.698.4946) from 6:00AM to 9:00PM Monday through Friday and 8:00AM to
4:00PM Saturday and Sunday, Pacific Time, or
. Proof of purchase in the form of a
purchase receipt or copy thereof is required.
Parts and Labor
There will be no charge for parts or labor during the warranty period. Replacement parts and units may be
new or recertified at VIZIO’s option and sole discretion. Replacement parts and units are warranted for
the remaining portion of the original warranty or for ninety (90) days from warranty service or replacement,
whichever is later.
Type of Service
Units must be sent to a VIZIO service center. VIZIO is not responsible for transportation costs to the
service center, but VIZIO will cover return shipping to the customer. PRE-AUTHORIZATION IS
REQUIRED BEFORE SENDING ANY UNIT IN FOR SERVICE.
Any returns to VIZIO’s service centers must utilize either the original carton box and shipping material or a
replacement box and material provided by VIZIO, which may be provided free of charge. VIZIO technical
support will provide instructions for packing and shipping the unit to the VIZIO service center.
Limitations and Exclusions
VIZIO’s one-year limited warranty only covers defects in materials and workmanship. Items not covered
include but are not limited to cosmetic damage, normal wear and tear, misuse, signal issues, power
surges, damages from shipping, acts of God, any type of customer misuse, installation, customer
modifications, adjustments, and set-up issues. Units with unreadable or removed serial numbers, “image
burn-in”, and routine maintenance are not covered. This warranty does not cover products sold “AS IS”,
“FACTORY RECERTIFIED”, or by a non-authorized reseller.
THERE ARE NO EXPRESS WARRANTIES OTHER THAN THOSE LISTED OR DESCRIBED ABOVE.
ANY IMPLIED WARRANTIES, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY AND
FITNESS FOR A PARTICULAR PURPOSE, SHALL BE LIMITED IN DURATION TO THE PERIOD OF
TIME SET FORTH ABOVE. VIZIO'S TOTAL LIABILITY FOR ANY AND ALL LOSSES AND DAMAGES
RESULTING FROM ANY CAUSE WHATSOEVER SHALL IN NO EVENT EXCEED THE PURCHASE
PRICE OF THE COVERED PRODUCT. VIZIO SHALL NOT BE RESPONSIBLE FOR LOSS OF USE,
COMMERCIAL LOSS, LOST REVENUE OR LOST PROFITS, OR OTHER INCIDENTAL OR
CONSEQUENTIAL DAMAGES. SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN
IMPLIED WARRANTY LASTS OR THE EXCLUSION OF INCIDENTAL OR CONSEQUENTIAL
DAMAGES, SO THE ABOVE LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU. THIS
WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS,
WHICH VARY FROM STATE TO STATE. THIS WARRANTY IS SUBJECT TO CHANGE WITHOUT
NOTICE. CHECK WWW.VIZIO.COM FOR THE MOST CURRENT VERSION.