Owner’s manual, Troubleshooting, Continued – Vanguard Managed Solutions MBDV37 User Manual

Page 33

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33

106497

OWNER’S MANUAL

OBSERVED PROBLEM

Delayed ignition burner

Burner backfiring during combustion

Slight smoke or odor during initial operation

Fireplace produces a whistling noise when
burner is lit

Glass soots

Fireplace produces a clicking/ticking noise
just after burners are lit or shut off

Remote does not function

REMEDY

1. Contact local propane/LP or natural gas

company

2. Clean burner (see Cleaning and Main-

tenance, page 28) or replace burner orifice

1. Clean burner (see Cleaning and

Maintenance, page 28) or replace burner
orifice

2. Replace damaged burner
3. Replace gas control

1. Problem will stop after a few hours of

operation

1. Operate burner until air is removed from

line. Have gas line checked by local pro-
pane/LP or natural gas company

2. Clean burner (see Cleaning and

Maintenance, page 28) or replace burner
orifice

1. Adjust the log set so that the flame does

not excessively impinge on it

2. Inspect the opening at the base of the

burner to see that it is NOT packed with
any type of material

1. This is common. If noise is excessive,

contact qualified service person

1. Replace 9-volt batteries in receiver and

remote control

TROUBLESHOOTING

Continued

POSSIBLE CAUSE

1. Manifold pressure is too low

2. Burner porting or orifice clogged

1. Burner orifice is clogged or damaged

2. Damaged burner
3. Gas regulator defective

1. Residues from manufacturing processes

and logs curing

1. Air in gas line

2. Dirty or partially clogged burner orifice

1. Flame impingement on logs

2. Debris around burner air mixer

1. Metal expanding while heating or con-

tracting while cooling

1. Battery is not installed or battery power

is low

Continued

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