Troubleshooting, Soothing skin system will void the warranty, The issue – Verilux ClearWave CWST2RB User Manual

Page 15: The problem the solution

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15

If problems occur with the device, which are not outlined in this Instruction
Manual, contact Verilux

®

Customer Service at 1-888-544-4865. Any damage

caused by an attempt to disassemble the ClearWave

®

Soothing Skin System

will void the warranty.

Troubleshooting

The Issue

The treatment

cycle will not start

Device shuts off

in cycle

The audio signals: 5 fast beeps

The Information Display signals:

The Information Display signals:

The audio signals: 3 beeps

Interchangeable Head Indicator Light displays:

The Information Display signals:

The audio signals: 3 fast beeps

Interchangeable Head Indicator Light displays:

Battery will not hold a charge

Device will not turn on

Interchangeable Head is

not attached

Properly and fully

attach Head.

See page 13 for

instructions.

Call 1-800-454-4408

to order a

replacement head.

Recharge the battery.

See page 14 for

instructions.

Call 1-800-454-4408 to

order a replacement battery.

Charge battery

Head has no remaining

care cycles

The battery is low

The battery needs to

be replaced

The device needs

to cool down

The device needs

to cool down

Set the device aside

and let it cool down.

Set the device aside

and let it cool down.

The battery is dead

The Problem

The Solution

The audio signals: 10 beeps

The Information Display signals:

The audio signals: 10 beeps

The Information Display signals:

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