Warranty statement, What does our warranty cover, For how long after the original purchase – VTech VT 9122 User Manual

Page 20: What will vtech do, How do i send my unit, in or out of warranty, What does our warranty not cover

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WARRANTY STATEMENT

WHAT DOES OUR WARRANTY COVER?

* Any defect in material or workmanship.

FOR HOW LONG AFTER THE ORIGINAL PURCHASE?

*

To the original purchaser only-ONE YEAR.

WHAT WILL VTECH DO?

* At our option, repair or replace your unit.

HOW DO I SEND MY UNIT, IN OR OUT OF WARRANTY?

* In the U.S. Call VTECH Communications customer service for Return Authorization at: 1-

800-595-9511. In Canada, call Vtech Electronics at 1-800-267-7377.

* Properly pack your unit. Include any cables & accessories which were originally provided

with the product. We recommend using the original carton and packing materials.

* Include in the package a copy of the sales receipt or other evidence of date of original

purchase (if the unit was purchased within the last twelve months).

* Print your name and address, along with a description of the defect, and include this in the

package.

* Include payment for any service or repair not covered by warranty, as determined by VTECH

Communications.

* Ship the unit via UPS Insured, or equivalent to:

In the U.S.,

VTECH COMMUNICATIONS

11035 SW 11th STREET

BDLG. B, SUITE 270

BEAVERTON, OREGON 97005

In Canada,

VTECH ELECTRONICS

SUITE 200-7671 ALDERBRIDGE WAY

RICHMOND, B.C. V6X 1Z9

VTECH Communications assumes no responsibility for units sent without prior Return Autho-
rization.

WHAT DOES OUR WARRANTY NOT COVER?

* Batteries
* Damage from misuse, neglect, or acts of nature (lightning, floods, power surges, etc.)
* Products which may have been modified or incorporated into other products

* Products purchased and/or operated outside the USA, its territories, or Canada.
* Products serviced by the owner or a service facility not expressly authorized by VTECH

Communications

* Products purchased more than 12 months from current date
* Units purchased in “AS IS” condition, or units purchased as “Distressed Merchandise”.

ADDIT

ONAL INFORMA

TION

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