Troubleshooting solutions – VIEWSONIC Wireless Media Gateway WMG80 User Manual

Page 71

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ViewSonic Wireless Media Gateway

65

Troubleshooting Solutions

1 If you are using a cable or DSL modem and are having

problems connecting to the Internet, do the following:

Turn off your cable or DSL modem, PC, and the

Gateway

.

Turn on your modem and wait a few minutes until the

modem has established a connection with your ISP.

Turn on the

Gateway

.

Turn on your PC and attempt to connect to the Internet.

For most users, the

Gateway

’s default values should be

satisfactory. Some users may need to enter additional
information in order to connect to the Internet through
their ISP or broadband (cable or DSL) carrier. For
example, some cable providers require a specific MAC
address for connection to the Internet. To learn more
about this, click the Advanced Settings tab and then
the MAC Address Clone tab.

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