Answering system operation, Answering system and, Voicemail – VTech CS6124-2 User Manual

Page 30: Message capacity

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26

Answering system and voicemail

Your telephone has separate indicators for two different types of voice messages:

those left on its built-in answering system and those left at your service provider’s

voicemail. Your telephone’s built-in answering system messages and voicemail

messages are separate. Each alerts you to new messages differently.

If and

New voicemail display on the handset, your telephone service provider

is indicating that it has new voicemail for you. To listen to your voicemail, you

typically dial an access number provided by your telephone service provider,

followed by a security code or PIN.
If

and

XX new messages display on the handset and the message window

on the telephone base flashes, there are new messages recorded on the built-in

answering system. Press

MENU/

SELECT

twice on the handset (page 27) or

/PLAY/

STOP

on the telephone base (page 27) to listen.

Some service providers bundle or combine multiple services like voicemail and call

waiting, so you may not be aware that you have voicemail. To check what services

you have and how to access them, contact your telephone service provider.
To use your voicemail service rather than your answering system, turn off your

answering system. To use your answering system rather than your voicemail

service, contact your telephone service provider to deactivate your voicemail

service. You can also use your telephone answering system and voicemail together

by setting your built-in answering system to answer before voicemail answers as

described below. To learn how to program your voicemail settings, contact your

telephone service provider. Then, if you are on a call, or if the answering system is

busy recording a message and you receive another call, the second caller can leave

a voicemail message.
Set your answering system to answer calls at least two rings earlier than your

voicemail is set to answer. For example, if your voicemail answers after six rings, set

your answering system to answer after four rings. Some voicemail providers may

program the delay before answering calls in seconds instead of rings. In this case,

allow six seconds per ring when determining the appropriate setting.

Message capacity

The answering system can record and store up to 99 messages. Each message

can be up to three minutes in length (see page 24 to change the length). The total

storage capacity for the announcement, messages and memos is approximately 14

minutes. The actual recording time depends on individual message characteristics.

Messages remain available for replay until you delete them.

Answering system operation

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