Diagnostics summary report – WiLife V2.5 User Manual

Page 92

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Setting System Options

User Guide

78

Dr. Watson

A program error debugger that helps technical support troubleshoot program errors for
computers running on a Windows Operating System.

Diagnostics Summary Report

The Diagnostics Summary screen displays

comprehensive configuration and status details for

your WiLife Command Center application such as

error tests, WiLife Online status, disk usage,

powerline USB adapter, powerline performance,

bandwidth test, cameras, motion detection, and

email notifications. These details are used by WiLife

technical support staff to better troubleshooting

problems.
Also, create a diagnostics report to send to WiLIfe

technical support. Clicking the Send Info to Support

will compile the diagnostics report

(WiLIfeSupportInfo.ZIP file).

Diagnostics Compiling Note: While the diagnostics

information is being collected, video from your

cameras will be temporarily disabled.
Installation Note: Log files were created during the

installation process in order to collect

troubleshooting information. These files are included

in your system's diagnostics summary.



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