Windows Marketplace V.90 User Manual

Page 27

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27

hear a “hissing” or “humming” sound in the background? Is there “pop-

ping” or “crackling” during your call? These are phone line problems. In

the case of distortion, your phone line is bad. Humming may be due to

the cabling inside your residence coming too close to a high current ap-

pliance or you may have a cordless phone recharger base connected to

the phone line. Popping or crackling usually indicates a loose connec-

tion to the outside line or water dripping on the hookup outside your

house. Some of these problems can be fixed. Some cannot.

The drivers for your modem are constantly being refined to address prob-

lems with compatibility, interoperability, and performance. Conditions

that were thought insurmountable only months ago are now things of the

past. As the industry converts to the new V.90 standard, current problems

of connectivity and interoperability could also be things of the past. Check

for driver upgrades on a regular basis. A problem connecting to a par-

ticular provider might be fixed by a simple software upgrade.

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