Troubleshooting guide – WhisperKool 2500 User Manual

Page 21

Advertising
background image

Page 19

Solution

Clean coil with a vacuum.
If coil is very dirty, use a small hand spray with a small amount
of liquid dish washer detergent. Spray coil, let set for 5 min, then
flush with fresh water.

Remove blockage
Call a service tech to troubleshoot
Raise the temperature of the exhaust room

Check for ice in the depth of the coil. Melt with blow drier until
coil is warm to the touch. Soak up water with a towel.
Observe ice formation pattern. If only part way up the coil face,
unit could be low on refrigerant. If so, call Customer Service at
800-343-9463

Solution

Make sure the unit is plugged into an outlet
Turn unit on by pressing the power button on the control
Check line voltage to make sure there is 110v/120v
Lower set point
Lower set point
Call Customer Service at 800-343-9463

Solution

Lower the temperature of the exhaust room.

Order correct size unit
Remove air flow obstruction

Re-Locate unit so the distance from the ceiling and top of the
unit is no more than 18”
Call Customer Service at 800-343-9463
Call Customer Service at 800-343-9463
Make sure all fans are working and there are no airflow obstruction.
Make sure there are no air gaps around the door. If door seal is
damaged, replace it.
Lower the set point.
Observe ice formation pattern. If only part way up the coil face,
unit could be low on refrigerant. If so, call Customer Service at
855-235-5271

TROUBLESHOOTING GUIDE

Unit has ice forming on the evaporator

Possible Cause

Evaporator coil is dirty.

There is something blocking the supply and or return air
One or both evaporator fans are not turning on.
The temperature of the room, the unit is exhausting to, has
dropped below 50°
The unit has not gone through its anti-frost sequence yet.

If unit continues to ice.

Unit does not run/power up
Possible Cause

Unit is not plugged in

Power switch not on

Line voltage is incorrect rating for unit

Room at set point

Thermostat not calling for cooling

Faulty thermostat or wiring

Cellar Temperature is to Warm

Possible Cause

The temperature or the room unit is exhausting to has

exceeded 85°

The unit is undersized for the room.

There is something blocking the supply and/or return air,

on evaporator or condenser side of the unit

Unit is mounted too low in the cellar

One or more of the fans are not turning on.

Compressor is not turning on.

Compressor keeps cycling on overload

Poor seal around door.

Controller set too high

Evaporator coil is frosted or iced up

Advertising