Zanussi ZWF 385 - Manual (Page 19)

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The machine does not empty and/or
does not spin:
The drain hose is squashed or kinked. (Red pilot
light flashes)
●
Check the drain hose connection.
The drain pump is clogged. (Red pilot light flashes)
●
Clean the drain pump.
The laundry is not evenly distributed in the drum.
●
Redistribute the laundry.
The «Rinse Hold» option has been selected.
●
Disable the option.
●
Select the «Drain» or «Spin» programme.
There is water on the floor:
Too much detergent or unsuitable detergent (creates
too much foam) has been used.
●
Reduce the detergent quantity or use another one.
Check whether there are any leaks from one of the
inlet hose fittings. It is not always easy to see this as
the water runs down the hose; check to see if it is
damp.
●
Check the water inlet hose connection.
The inlet hose is damaged.
●
Change it with a new one.
The cap on the emergency emptying hose has not
been replaced after cleaning the pump.
●
Put the cap back on the emergency emptying and
place the latter back in its seat.
Unsatisfactory washing results:
Too little detergent or unsuitable detergent has been
used.
●
Increase the detergent quantity or use another one.
Stubborn stains have not been treated prior to
washing.
●
Use commercial products to treat the stubborn
stains.
The correct temperature was not selected.
●
Check if you have selected the correct temperature.
Excessive laundry load.
●
Introduce into the drum less laundry.
Malfunction Possible Cause / Solution
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