Zebra Technologies P100iTM User Manual

Page 55

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Troubleshooting

Troubleshooting Procedures

980590-001 Rev. A

P100i User’s Manual

51

Example •

No printing on the card.

Possible Cause:

•

Ribbon cartridge may not be installed in the printer.

Solution:

•

Check for ribbon cartridge in the printer.

Possible Cause:

•

Cards may not meet specifications.

Solution:

•

Use a different supply of cards.

Possible Causes:

•

Cable on Printhead may be disconnected.

•

Printhead elements may be scratched or burnt.

Solution:

•

Call Service for Printhead repair or replacement information.

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