Customer support – ZyXEL Communications V-250 User Manual

Page 22

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V-250 User’s Guide

22

Return Material Authorization number (RMA). Products must be returned
Postage Prepaid. It is recommended that the unit be insured when shipped.
Any returned products without proof of purchase or those with an out-dated
warranty will be repaired or replaced (at the discretion of ZyXEL) and the
customer will be billed for parts and labor. All repaired or replaced products will
be shipped by ZyXEL to the corresponding return address, Postage Paid. This
warranty gives you specific legal rights, and you may also have other rights that
vary from country to country.

Registration

Register your product online to receive e-mail notices of firmware upgrades and
information at www.zyxel.com for global products, or at www.us.zyxel.com for
North American products.

Customer Support

Please have the following information ready when you contact customer
support.

• Product model and serial number.
• Warranty Information.
• Date that you received your device.
• Brief description of the problem and the steps you took to solve it.

Corporate Headquarters (Worldwide)

• Support E-mail: [email protected]
• Sales E-mail: [email protected]
• Telephone: +886-3-578-3942
• Fax: +886-3-578-2439
• Web Site: www.zyxel.com, www.europe.zyxel.com
• FTP Site: ftp.zyxel.com, ftp.europe.zyxel.com
• Regular Mail: ZyXEL Communications Corp., 6 Innovation Road II, Science

Park, Hsinchu 300, Taiwan

Costa Rica

• Support E-mail: [email protected]
• Sales E-mail: [email protected]
• Telephone: +506-2017878
• Fax: +506-2015098
• Web Site: www.zyxel.co.cr
• FTP Site: ftp.zyxel.co.cr
• Regular Mail: ZyXEL Costa Rica, Plaza Roble Escazú, Etapa El Patio, Tercer

Piso, San José, Costa Rica

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