Z Microsystems 21 - Manual (Page 28)

Doc# 27-0017UM Issued 08/03 Rev 1.0
28
APPENDIX
If the Z Microsystems Technical
Support Engineer determines that the
product needs to be replaced, a
Customer Service Representative will
issue a Return Material Authorization
(RMA) number and return address.
A RMA number is required to return a
product to Z Microsystems, regardless
of the reason for the return.
The following information is required
when returning Z Microsystems
products:
1. Model number
2. Serial number
3. Date of purchase
4. Proof of purchase (use the invoice
or packing slip)
5. Customer ship-to address and any
special shipping requirements
6. Specific and detailed description of
the problem
PROVIDING FEEDBACK
We value your feedback on our
products and their performance, and
always welcome constructive sugges-
tions. Please send such productive
information in writing to:
Customer Service
Z Microsystems
5945 Pacific Center Blvd., Suite 505
San Diego, CA 92121
or www.zmicro.com
REPLACING PARTS