Customer support, Contacting customer support – ZyXEL Communications GS-3012 User Manual
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Dimension GS-3012 Gigabit Ethernet Switch
Customer Support
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Customer Support
If you have questions about your ZyXEL product or desire assistance, contact ZyXEL Communications
Corporation offices worldwide, in one of the following ways:
Contacting Customer Support
When you contact your customer support representative, have the following information ready:
♦ Product model and serial number.
♦ Firmware version information.
♦ Warranty information.
♦ Date you received your product.
♦ Brief description of the problem and the steps you took to solve it.
SUPPORT E-MAIL
TELEPHONE
1
WEB
SITE
METHOD
LOCATION
SALES E-MAIL
FAX
1
FTP
SITE
REGULAR MAIL
+886-3-578-3942
www.zyxel.com
www.europe.zyxel.com
ftp.zyxel.com
WORLDWIDE
+886-3-578-2439
ftp.europe.zyxel.com
ZyXEL Communications Corp.
6 Innovation Road II
Science Park
Hsinchu 300
Taiwan
+1-800-255-4101
+1-714-632-0882
www.us.zyxel.com
NORTH AMERICA
+1-714-632-0858
ftp.us.zyxel.com
ZyXEL Communications Inc.
1130 N. Miller St.
Anaheim
CA 92806-2001
U.S.A.
+49-2405-6909-0
www.zyxel.de
GERMANY
+49-2405-6909-99
ZyXEL Deutschland GmbH. Adenauerstr.
20/A2 D-52146
Wuerselen
Germany
+33 (0)4 72 52 97 97
FRANCE
+33 (0)4 72 52 19 20
www.zyxel.fr
ZyXEL France
1 rue des Vergers
Bat. 1 / C
69760 Limonest
France
+34 902 195 420
SPAIN
+34 913 005 345
www.zyxel.es
ZyXEL Communications
Alejandro Villegas 33
1º, 28043 Madrid
Spain
+45 39 55 07 00
www.zyxel.dk
DENMARK
+45 39 55 07 07
ZyXEL Communications A/S
Columbusvej 5
2860 Soeborg
Denmark
+47 22 80 61 80
www.zyxel.no
NORWAY
+47 22 80 61 81
ZyXEL Communications A/S
Nils Hansens vei 13
0667 Oslo
Norway
+46 31 744 7700
www.zyxel.se
SWEDEN
+46 31 744 7701
ZyXEL Communications A/S
Sjöporten 4, 41764 Göteborg
Sweden
+358-9-4780-8411
www.zyxel.fi
FINLAND
+358-9-4780 8448
ZyXEL Communications Oy
Malminkaari 10
00700 Helsinki
Finland
1
“+” is the (prefix) number you enter to make an international telephone call.