Troubleshooting – Zanussi ZKT6050 User Manual
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Troubleshooting
 
Please carry out the following checks on your 
appliance before calling a Service Engineer. It 
may be that the problem is a simple one which 
you can solve yourself without the expense of a 
service call. 
 
 
In-guarantee customers should make sure 
that the checks have been made as the 
engineer will make a charge if the fault is not 
a mechanical or electrical breakdown. 
Please note that proof of purchase is required 
for in-guarantee service calls. 
PROBLEM
POSSIBLE SOLUTION
The grill, ovens and timer do not work.
Check that the appliance has been wired in 
to the appliance supply and is switched on at 
the wall. 
Check that the main appliance fuse is 
working. 
If you have checked the above: 
Allow the appliance to cool for a couple of 
hours. The appliance should now be 
working normally. 
The grill and top oven work but the main oven 
does not. 
Check that the time of day has been set on 
the clock. 
The grill does not work or cuts out after being 
used for a long period of time. 
Ensure the cooling fan is running when the 
grill is on. If the cooling fan fails, the grill will 
not operate correctly. Contact your local 
service force centre. 
Leave the grill door open and allow the grill 
to cool. After a couple of hours check that 
the grill works as normal 
The timer does not work.
Check that the instructions for the operation 
of the timer are being closely followed. 
The oven is not cooking evenly.
Check that the appliance is correctly 
installed and is level. 
Check that the recommended temperatures 
and shelf positions are being used. 
The indicator neons are not working correctly. Check that you have selected only the
function you require. Ensure all other 
controls are in the off position.