Troubleshooting, 1 power, hardware connections, and leds, Chapter 21 troubleshooting – ZyXEL Communications ES-315 User Manual

Page 127

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ES-315/ES-315-F User’s Guide

127

C

H A P T E R

21

Troubleshooting

This chapter offers some suggestions to solve problems you might encounter. The potential
problems are divided into the following categories.

•

Power, Hardware Connections, and LEDs

•

Switch Access and Login

21.1 Power, Hardware Connections, and LEDs

V

The Switch does not turn on. None of the LEDs turn on.

1 Make sure you are using the power adaptor or cord included with the Switch.
2 Make sure the power adaptor or cord is connected to the Switch and plugged in to an

appropriate power source. Make sure the power source is turned on.

3 Disconnect and re-connect the power adaptor or cord to the Switch.
4 If the problem continues, contact the vendor.

V

The ALM LED is on.

1 Disconnect and re-connect the power adaptor to the Switch.
2 If the problem continues, contact the vendor.

V

One of the LEDs does not behave as expected.

1 Make sure you understand the normal behavior of the LED. See

Section 2.1 on page 27

.

2 Check the hardware connections. See the Quick Start Guide and

Section 21.1 on page

127

.

3 Inspect your cables for damage. Contact the vendor to replace any damaged cables.
4 Disconnect and re-connect the power cord to the Switch.
5 If the problem continues, contact the vendor.

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