ZyXEL Communications PRESTIGE 2602HW User Manual

Page 46

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Prestige 2602HW Series Quick Start Guide

46

Table 9 Troubleshooting

PROBLEM CORRECTIVE

ACTION

Cannot access
the Internet.

Verify the Internet connection settings in the WAN Setup screen.

Make sure you entered the correct user name and password.

For wireless clients, check that both the Prestige and wireless
client(s) are using the same ESSID, channel and WEP keys (if WEP
encryption is activated).

The telephone
port doesn’t
work or there is
no dial tone.

Check the telephone connections.

Make sure you have the VoIP screen properly configured.

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