Dell Latitude X300 User Manual

Page 15

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S y s t e m I n f o r m a t i o n G u i d e

13

• Service Tag and Express Service Code
• Microsoft Windows License Label

S e r v i c e Ta g a n d M i c r o s o f t W i n d o w s L i c e n s e

These labels are located on your computer.

• Use the Service Tag to identify

your computer when you use
support.dell.com or contact
technical support.

• Enter the Express Service Code

to direct your call when contacting
technical support. The Express
Service Code is not available in all countries.

• Use the number on the Microsoft Windows License Label if you

reinstall your operating system.

• Latest drivers for my computer
• Answers to technical service and

support questions

• Online discussions with other users

and technical support

• Documentation for my computer

D e l l S u p p o r t W e b s i t e — support.dell.com

The Dell Support website provides several online tools, including:

• Solutions — Troubleshooting hints and tips, articles from

technicians, and online courses

• Community — Online discussion with other Dell customers
• Upgrades — Upgrade information for components, such as memory,

the hard drive, and the operating system

• Customer Care — Contact information, order status, warranty,

and repair information

• Downloads — Drivers, patches, and software updates
• Reference — Computer documentation, product specifications,

and white papers

• Service call status and support history
• Top technical issues for my computer
• Frequently asked questions
• File downloads
• Details on my computer configuration
• Service contract for my computer

D e l l P r e m i e r S u p p o r t W e b s i t e —
premiersupport.dell.com

The Dell Premier Support website is customized for corporate,
government, and education customers. This website may not be
available in all regions.

• How to use Windows XP
• Documentation for my computer
• Documentation for devices

(such as a modem)

W i n d o w s H e l p a n d S u p p o r t C e n t e r

1

Click the Start button and click Help and Support.

2

Type a word or phrase that describes your problem
and click the arrow icon.

3

Click the topic that describes your problem.

4

Follow the instructions on the screen.

What are you looking for?

Find It Here (continued)

J1962bk0.book Page 13 Tuesday, June 17, 2003 4:52 PM

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